For small businesses, even a minor technology problem can have big consequences. We recognize the IT problems that small and solo business owners face and know how difficult it can be to not be able to find quick, reliable IT assistance. To help small businesses address IT issues, we’re now offering remote IT services. Our dependable team works entirely remotely to help small business fix their IT problems, whether it’s a one-time inconvenience or a major technology issue.
Here are three ways that IT issues impact small businesses or solo business owners.
It Can Be Hard to Find IT Help
When small and solo business owners encounter an IT issue that they can’t address on their own, it can be difficult for them to find assistance from IT companies. This is because many large IT companies prefer to work with larger companies, typically with 10 or more computers. Without a reliable IT company to call, small business owners may be forced to deal with the problem themselves, which can lead to even more complications. If they do find a large IT company willing to work with them, it can be expensive and frustrating, especially if the IT company does not prioritize them due to their status as a small or solo business.
IT Problems Interrupt the Flow of Business
From making follow-up phone calls to a great new referral to checking the analytics for a recent Facebook advertising campaign, small and solo business owners use computers, phones, and other types of technology for dozens of everyday tasks. When an IT issue occurs, it may keep them from fulfilling their important everyday duties, which can disrupt the flow of their business. This can lead to delays, lost profits, and missed opportunities, like being unable to schedule an important meeting because of an email server issue. Dealing with an IT problem also takes time away from other important, non-technology duties for small and solo business owners. Trying to fix an issue themselves might consume an entire afternoon that could be spent working on other aspects of their business.
The Impact on Security and Data
Many small businesses deal with information that needs to be carefully protected, such as Social Security Numbers and other private details about their clients. They may also have their own business-related data that they like to keep private. If a technology issue occurs, like a business owner getting locked out of an account, it can lead to concerns about the safety of this important information. When secure and private information is at stake, especially when it concerns the privacy of clients, even a minor IT problem can be majorly stressful for small or solo business owners.
If you’re a small or solo business owner facing an IT issue, learn more about how our new IT services can help by filling out this information form. You can also contact us at 502-897-3020 or at firstname.lastname@example.org